English (United Kingdom)
Have a Question? Ask or enter a search term here.
Browse by Topic
Viewing or printing sheet music
Difference between Piano, Vocal and Guit...
Difference between Easy Piano, Beginner ...
Viewing And Printing (Avid viewer)
Avid viewer compatibility
Printing a score several times
Functions of Avid viewer
Viewing And Printing (Scorch viewer)
Printing digital sheet music
Unable to print digital sheet music
Printing while viewing sheet music
Running out of paper when trying to prin...
Note heads missing or replaced by square...
Download Scorch viewer
Install on Windows (Internet Explorer)
Install on Windows (all other browsers)
Install on Mac (all browsers)
Linux users and Scorch
Sheet Music Direct for iPad
Is the app compatible with my iPad?
How to use the app
App crashes on start-up
Printing sheet music from iPad
Sheet music isn't showing in Librar...
Payments & Order Management
Accessing purchases from a different com...
Locating your sheet music after purchase
Unable to print sheet music due to runni...
Online shopping basket emptying itself
Internet Explorer 8, 7 and 6 support dis...
File format used by backing tracks
The quality of audio tracks
Usage of downloaded backing tracks
Recovering deleted or lost backing track...
System requirements for viewing video le...
Viewing video lessons on a Mac or Linux ...
Unable to play video as the license didn...
File format used by video lessons
Customer service software
powered by Desk.com
For general enquiries, technical help or to report a fault:
For queries about our music:
++44 (0)1284 773680
NOTE: Only available 09:00 - 17:00 GMT, Monday - Friday.
a minute ago
an hour ago
a day ago
Invalid characters found