Sheet Music Direct Help

Payments & Order Management

Accessing purchases from a different computer

Digital sheet music purchases can be accessed through from any computer when you are signed into Your Account.

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Locating your sheet music after purchase

Once you have paid for your sheet music or backing tracks, they will become available in Your Orders.

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Online shopping basket emptying itself

This is most likely caused by browser cookies. Please delete your browser cookies and try again.

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Internet Explorer 8, 7 and 6 support discontinued

In order to maintain the security of our website and customer data we no longer support transactions on Internet Explorer 8 or earlier. If you're using Internet Explorer version 8, 7 or 6, please consider using...

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